FAQs

Q: What is the checkout process like on Shopkinfolks?

Our checkout process is simple and secure. After adding items to your cart, review your order and select “Proceed to Checkout.” You will be guided through entering your information, selecting shipping, and choosing a payment method. You may also access checkout directly here: Checkout.

Q: How do I enter my details during checkout?

During checkout, you will provide your shipping, billing, and contact information. Please ensure all details are accurate to avoid delays.

Q: What payment methods are accepted on shopkinfolks.com?

We accept major credit cards such as Visa and Mastercard, as well as PayPal and Stripe. If you experience any issues during payment, feel free to reach out through our Contact page.

Q: Can I change or cancel my order after confirming it?

Please contact us as soon as possible if you need to modify or cancel your order. Once the order begins processing for shipment, changes can no longer be made.

Q: How do I track my order from Shopkinfolks?

After your order ships, you will receive a tracking email. You can also check your order status anytime at: Order Tracking.

Q: What is the return policy at Shopkinfolks?

For full return instructions and eligibility, please visit: Return & Refund Policy. Items must be returned in original condition. Refunds or exchanges are processed once the returned item is inspected.

Q: How can I contact Shopkinfolks customer support?

You can reach our team directly through: Contact Us. We aim to respond within 24 hours.

Q: What should I do if I receive a damaged item from Shopkinfolks?

If your order arrives damaged, contact us immediately and include your order number and photo evidence. You can reach us here: Contact Us. We will arrange a replacement or refund after reviewing the issue.