Terms & Conditions

Terms of Service – shopkinfolks.com

Welcome to shopkinfolks.com. These Terms of Service (“Terms”) outline the rules and conditions that govern your use of our website and services. By accessing the site, creating an account, or making a purchase, you agree to follow these Terms.

1. Eligibility and Website Use

Use of shopkinfolks.com is limited to individuals who are at least 18 years old or the legal age of majority in their jurisdiction.
You agree to use the site responsibly and lawfully, avoiding any activity that disrupts our platform, violates the rights of others, or breaches applicable laws.

Prohibited actions include attempting unauthorized access, distributing harmful code, engaging in fraudulent transactions, or interfering with website operations.

2. Account Responsibilities

If you create an account on shopkinfolks.com, you must provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
If you believe your account has been accessed without permission, contact us immediately at support@shopkinfolks.com.

3. Orders, Pricing, and Payments

All orders placed on shopkinfolks.com are subject to approval and product availability.
Prices may change at any time, but confirmed orders will not be affected.
We reserve the right to cancel any order connected to suspected fraud, pricing mistakes, or violation of these Terms.

Payments are securely processed through third-party payment services. We do not store complete credit card numbers.

4. Shipping and Delivery

Processing Time: Orders are typically prepared within 1 business day after payment verification.
Delivery Time: Most shipments arrive within 2–4 business days via major carriers.
Service Area: We currently deliver only within the 48 contiguous states of the United States. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.

Once the carrier marks a package as delivered, responsibility for the package transfers to the customer.

5. Lost or Damaged Packages

If a shipment does not arrive, contact us within 7 business days after the estimated delivery date to begin an investigation.
For damaged items, send clear photos to support@shopkinfolks.com within 72 hours of receiving the package so we can review and issue a replacement or refund as appropriate.

We are not liable for delivery issues resulting from incorrect addresses provided by the customer.

6. Returns and Exchanges

Return Period: Eligible items may be returned within 30 days of delivery.
Condition Requirements: Items must be unused, unwashed, with original packaging and tags, and include proof of purchase.
Return Shipping: Customers are responsible for return postage unless the product is defective or the wrong item was sent.
Refund Processing: Refunds are issued within 14 business days after approval. Banks may take an additional 3–5 business days to apply the credit.
Exchanges: Exchanges are only available for defective products, incorrect shipments, or manufacturer sizing errors. For all other cases, return the item and place a new order.

7. Intellectual Property

All content on shopkinfolks.com, including logos, text, graphics, and product images, is owned by [sc=LLC] or licensed to us.
You may not reproduce, distribute, modify, or create derivative works without written permission.

8. Disclaimer of Warranties

All services and content are provided “as is” and “as available.” We make no promises regarding uninterrupted access, error-free functionality, or freedom from harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, [sc=LLC] will not be responsible for indirect, incidental, or consequential damages.
Our total liability is limited to the amount you paid for the product(s) associated with the claim.

10. Indemnification

You agree to indemnify and hold [sc=LLC] and its affiliates harmless from claims or losses resulting from your misuse of the website, violation of these Terms, or infringement of third-party rights.

11. Governing Law and Dispute Resolution

These Terms are governed by U.S. law and the laws of the state associated with [sc=address].
Any disputes must be resolved in the appropriate state or federal courts for that jurisdiction.

12. Updates to These Terms

We may revise these Terms at any time. Continued use of shopkinfolks.com after changes are posted signifies acceptance of the updated Terms.

13. Contact Information

If you have questions regarding these Terms, reach out to us at support@shopkinfolks.com. We’re here to assist you.